NexInfo is a premier consulting firm founded in 1999. We have been in business for 25+ years and work with clients of all sizes to achieve 'Operational Excellence' using a blend of knowledge in both Business Processes and Software Consulting. We offer implementation and managed services for businesses across many industries including Manufacturing, Pharmaceuticals, Biotech, Medical Devices, Industrial Automation, Automobile Industry, and many more. We have a global footprint across North America, Europe, and Asia with most clients distributed across North America with a team size of 300+ employees and our headquarters in California, USA.
Role Overview
We are seeking a Project Coordinator with strong PMO experience to support end-to-end customer success projects. The role involves coordinating with customers and internal teams to ensure timely delivery, clear communication, and high customer satisfaction.
Key Responsibilities
Coordinate end-to-end customer-facing projects
Act as a central point of contact between customers and internal teams
Track project plans, milestones, risks, and action items
Prepare and share project status reports and dashboards
Facilitate meetings, document MOMs, and follow up on actions
Support onboarding, implementation, and adoption activities
Ensure project governance and documentation
Required Experience & Skills
5-8 years of experience in Project Coordination / PMO
Strong experience in customer success or customer-facing projects
Excellent verbal and written communication skills
Strong tracking, coordination, and reporting abilities
Experience with project management tools (Jira, MS Project, etc.)
Preferred
Experience in SaaS or IT services environments
Knowledge of Agile or Hybrid delivery models
PMO / Project Management certification is a plus
Ideal for a hands-on Project Coordinator with a customer-first mindset.
Employment type:
Full time
Seniority level:
Intermediate
Location:
Chennai
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