Job Description

Position Summary... Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices. What you\'ll do... At WalMart, our Workforce Management Forecast and Capacity Planning Team is dedicated to the strategic optimization of our workforce to ensure that our operations run smoothly and efficiently. We take pride in our role as the architects of workforce planning, creating a strong foundation for the success of our organization. About Team: We are a dynamic team of dedicated professionals with a passion for data-driven decision-making and a deep understanding of the critical role that workforce management plays in creating value to Walmart customers. Our team is comprised of experienced WFM leaders, analysts and planners who are committed to excellence in every aspect of forecasting and capacity planning. What you\'ll do: You are an expert in workforce management bringing a wealth of experience to the table. You leverage on historical data, seasonality, and industry trends to provide and clearly communicate actionable insights into improving forecast accuracy and enhance interval level resource allocation. You are driven by results and bias for action. Your efforts are geared towards achieving tangible outcomes that bring value to our customers through team work, relationship building and effective communication with different stakeholders and leaders. Own long, medium, and short term planning cycles - from forecasting, capacity planning to intraday management. Provide enhancements to the existing locked forecast process. Optimize long-term planning, from workload input, process, and tools. Forecast volumes and productivity assumptions across all channels and lines of businesses using historical data, trends, seasonality and events. Quickly identify and explain fluctuations in volume, AHT, and other assumptions to adjust resources accordingly. Build forecast models and scenarios to support product initiatives. Provide analysis to assess and mitigate risk associated with every scenario. Distribute daily and interval workload forecast by site six weeks in advance. Build weekly performance reports tracking forecast delivery-ability to interpret and present actual performance through slides and graphs. What you\'ll bring: First, A high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment A Bachelor\'s degree with an emphasis in Finance, Accounting, Economics, Math and/or Business or equivalent experience 5+ years of hands-on experience in operational forecasting, capacity planning, and scheduling for a multi-location operation. Previous Capacity Planning / Forecasting experience strongly preferred as well as experience with business intelligence and analytics. Experience working with senior leaders in automating and implementing new systems and processes. To build complex models using various statistical tools for optimization and then communicating data, plans or risks clearly and succinctly. To be proficient experience in Microsoft Excel and Google Sheets required; SQL is a big plus. Some programming experience is a plus. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That\'s what we do at Walmart Global Tech. We\'re a team of software engineers, data scientists, cybersecurity expert\'s and service professionals within the world\'s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work: We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives. Benefits: Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full can be made available as part of the hiring process. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Bachelor\'s degree in Analytics, Statistics, Computer Science, Mathematics, or related field and 1 year\'s experience in data management, business analytics, statistics, or related area OR 3 years\' experience in data analysis, statistics, computer science, or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Primary Location... RMZ Millenia Business Park, No 143, Campus 1B (1st -6th floor), Dr. MGR Road, (North Veeranam Salai) Perungudi , India R-1687866

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