Job Description

Posting Description:
Job Title : IND H&B Ops Sr. Analyst

Reports to ARL 6 Manager
Education
Graduates
Work Experience
3-3.5 years of previous work experience (minimum 1.5 years of experience at current role) /internal tenure (Typically this role is not hired from external sources; internal progressions)
Shift Timings
(8 AM -5 PM/12 PM- 9 PM/2 PM \xe2\x80\x93 11PM, 9 Hrs. Shift) Scope
About Aon
We are a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance
Scope
Business Overview
Work Description/Role Summary: (Brief 4-5 line description of the role )
Role overview: (Detailed role description 10-12 lines)
Aon Health & Benefits offer market-leading consulting, broking and delivery services to clients and their employees across organizations of all sizes, geographies and industries. These offerings include: end-to-end solutions to benefits management, alignment of your benefit plans with corporate strategy and policies, considerable purchasing leverage, systematic and structured approach
Assist consultants and other stakeholders for US Health and Benefits domain, delivering RFP/Renewal and financial reports to the Clients. Working on the internal client data base tool to update policy information related to US health and benefit plans. Providing clients with market insights and a measure of how their benefit programs compare to the competition. Delivering reports based on various parameters i.e. premium, claims & Loss ratios
- Operates independently with Strong domain knowledge (US Healthcare- Health and Welfare plans and products)

• Prepares Excel and PowerPoint reports
• Contributes to training and capability development (classroom trainings, training material development etc.)
• Responsible for coaching and mentoring of Interns/Jr. Analysts and Analysts in the team
• Support consulting assignments (including interfacing with external clients if any)
• Responsible for stakeholder management (including status updates on project/activities, query resolution, etc.)
• Responsible for end-to-end client management from delivery perspective
• Monthly Report out SLA\xe2\x80\x99s through dashboards & Progress Stories
• Driving efficiencies in the process through process automation & standardization
• Quality review for Level 8 and 7.1 Colleagues and report out of quality scores along with improvement areas

• Should be well versed with basic tool functionalities for creating, editing and formatting presentation
• Product knowledge of Medical, Stop Loss, Life, Disability, Dental, Vision, and Voluntary Benefits and Financial and non-financial report creation
• Strong project management discipline and experience leading projects independently
• Advanced business communication skills (email and conference calls) and fluent with English language. Should be able to coherently and confidently communicate thoughts and ideas verbally and in writing
• Should be flexible, keen on taking initiatives, accountable, have a collaborative approach with fellow colleagues, self-motivator and leadership qualities

• Should be well versed with basic tool functionalities for creating, editing and formatting presentation
• Knowledge of Health & Benefits domain