Job Description

Responsible for the efficient functioning of the OP & ER/Triage.

A Adherence to Nursing Clinical standards:

- Responsible for the Op & ER routine, equipment and patients.

- Ensures professional handover and takeover of shift.

- Coordinates closely with Guest Relations to plan resource deployment based on appointments; when expected to be busy, to escalate if resources are required.

- Understands patient & consultant requirements and plans resource deployment.

- Ensures efficient staffing, material and equipment availability.

- Assigns duty ensuring mix of experience and skill, senior and junior, per shift.

- Ensures nurses are competent and can handle tasks assigned to them.

- Ensures nurses follow the protocols without exception.

- Responsible for accurate medical history of the patient required by the consulting physician.

- Assist gynecologists, obstetricians and pediatricians in procedures treating mothers, pediatrics and neonates.

- Ensure all investigations are carried out as advised by the doctor.

- Handles emergencies competently & calmly; provides guidance & decisions in a timely manner.

- Ensures NS is informed of any incidents immediately.

- Ensures medication safety and practices patient safety protocols.

- Upholds patient rights and maintains confidentiality of patient information: medical and personal; avoids any violation by ensuring no discussion of patient identifiable information in non-secure areas.

- Provides health education and counseling to patient and attendants.

- Implements the infection control practices.

- Implements NABH & Nursing Excellence standards.

- Competently handles all equipment used in patient care; ensures team is competent in usage; ensures equipment is serviceable and readily available.

- Maintain records, reports and registers as per organizational standards.

- Accurately captures data, ensures documentation is complete and correct, tracks Nursing Quality Indicators and reports accurately.

- Responsible for Inventory management and cost control; ensures no misuse or wastage.

- Co-ordinates with Billing team regarding investigations and billing activities.

- Works closely with clinical services team to ensure efficient care.

A Responsible for Outstanding Service Experience Delivery:

- Ensures team is well-groomed as per standard; maintain discipline and decorum

- Responsible for the implementation of the Service Vision - ensures Nurses deliver services that delight customers.

- Manages the OP floor services, coordinating with support service departments to ensure customers are comfortable and services are as per standard.

- Maintains cordial inter-personal relationship within the team and other departments.

____________________________________________

A Consultant Relationship:

- Has a good relationship with consultants and works well with them.

A Team

- Inspires and leads team effectively.

- Creates and maintains cordial relationships within the team and with other departments.

- Ensure Induction and training of team as per protocol.

- Resolve immediate problems and delegate tasks appropriately.

- Prepares effective training modules, regularly conducts coaching at bedside to enhance team skills on the job.

- Conduct appraisals fairly and objectively; encourages and helps develop team skills.

- Develops competent 2nd line.

- Ensures retention of team.

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?450,000.00 per month

Benefits:

Flexible schedule Health insurance Paid time off Provident Fund
Schedule:

Day shift Rotational shift
Work Location: In person