The Incharge - Vendor Operations is responsible for developing and managing the Vendor base, Business Partners, Cab Drivers, and Vendor Teams of EFS operations. This role works closely with the Manager to execute the company's strategic vision.
To create, lead and manage the newly created cabs & attachment operations.
Resolving problems of vendor, drivers and customers.
Ensure the smooth day-to-day operations of the department.
Good communication, Negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal departments.
Lead generation, marketing and business development.
Handling and following up vendor and driver's monthly payment and GST
Tie-ups with corporate companies/showrooms
Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and great customer experience.
Approach potential Vendors to establish relationships, explain them about the company's norms and earnings from attachment.
Oversee and complete key tasks and develop project plans to meet corresponding deadlines.
Should be meeting your vendor On-boarding targets and KPIs.
Monitoring retention and turnover rates of new attachments
Providing Training to the vendors and chauffer's
A Bachelor's or Master's degree.
5 to 10 years of relevant professional experience.
Strong negotiation skills.
Proficient in written and oral communication in English and Tamil.
Strong problem-solving abilities with a creative mindset.
Excellent planning, organizational, and time management skills.
* Proficiency in Microsoft Office.
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