Inbound Support Associate – Day Shift (kolkata)

Year    Kolkata, West Bengal, India

Job Description

:
Job Role: Inbound Support Associate - Day Shift (Kolkata)
Responsibilities:

  • Handle inbound calls efficiently and professionally
  • Provide accurate, valid, and complete information by using the right tools and resources
  • Identify candidate's issues and resolve them on time or escalate when necessary
  • Maintain detailed records of candidate interactions in excel.
  • Prepare daily, weekly, and monthly MIS reports in Excel
Location:
  • Hybrid (New Alipore , Kolkata) - Candidate must work from the office 2 days a week
  • Out of Location(Work from Home Mode)
Requirements
  • Bachelor's degree in any field
  • Good communication skills required
  • Freshers or candidates with up to 1 year of BPO Or tele calling experience will be preferred.
  • Must have laptop or desktop with 8 GB RAM
  • Must have stable wifi/ network connection
Benefits
Salary : Upto Rs.14,000 take home

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Job Detail

  • Job Id
    JD3899408
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Rs.14000 per month
  • Employment Status
    Permanent
  • Job Location
    Kolkata, West Bengal, India
  • Education
    Not mentioned
  • Experience
    Year