Job Description

Hiring: Inbound Sales Telecaller cum Back Office Executive for Indian Matchmakers

Indian Matchmakers is seeking

highly organized and proactive Inbound Sales Telecaller cum Back Office Executive

to support our team of matchmakers in facilitating meaningful connections. This role is integral to ensuring smooth matchmaking operations by providing structured coordination, tracking, and client communication.

Position Overview

The Inbound Telecaller will serve as a key point of support for our matchmakers,. They will help us with the hiring of matchmakers by calling new applicants and making an introduction, once they are hired, ensuring they remain well-prepared, organized, and connected with clients. Responsibilities include regular check-ins, scheduling, record-keeping, and effective communication between matchmakers, clients, and the company.

Key Responsibilities

Making Calls:

Call our new applicants who wish to join our service as matchmakers and the clients who wish to avail our service, and explain our process to them.

Matchmaker Support & Coordination

: Conduct weekly check-ins with matchmakers to assess progress, provide necessary guidance, and offer motivation.

Scheduling & Follow-Ups

: Ensure matchmakers are informed and prepared for scheduled client meetings.

Communication & Liaison

: Act as a bridge between matchmakers, clients, and the company to facilitate seamless coordination.

Data Management

: Maintain accurate records of matchmakers' activities using Google Sheets and ensure timely updates.

Client Assistance

: Serve as a point of contact for clients, addressing inquiries and providing professional support on behalf of matchmakers.

Candidate Requirements

Experience in

telecalling at American Express.

Experience in

inbound telecalling in Hindi.

Proficiency in

Hindi and English

with strong communication and interpersonal skills.

Highly

organized, detail-oriented, and proactive

in managing multiple responsibilities.

Ability to provide

constructive support and motivation

to matchmakers.

Experience with Google Sheets

and basic data management.

Prior experience in executive assistance, client coordination, telecommunication or administrative support is preferred.

Should sound warm and professional on calls.

Salary & Benefits

Salary: ?15,000 per month

A dynamic and

collaborative work environment

focused on professional growth.

The opportunity to contribute to a

meaningful service

that fosters long-term relationships.

A role that allows you to develop

valuable organizational and interpersonal skills

while working with a dedicated team.

If you are interested in this opportunity and meet the qualifications, we invite you to apply and become a valued part of

Indian Matchmakers

.

Job Type: Full-time

Pay: ?15,000.00 per month

Schedule:

Day shift Morning shift
Supplemental Pay:

Yearly bonus
Application Question(s):

Do you have telecalling experience at American Express?
Language:

English (Required) Hindi (Required)
Work Location: In person