Job Description

Gurgaon 2 3 to 6 years Full Time

The job description for

Inbound Sales Specialist

roletypically involves managing incoming inquiries and converting them into revenue opportunities. Here is a general outline based on available information:


Key Responsibilities

Lead Conversion

:

+ Manage and respond to inbound leads, qualifying their potential. + Collaborate with internal teams to provide tailored solutions to client needs.

Customer Engagement

:

+ Build strong relationships with prospective clients by understanding their business objectives. + Offer insights about OrangeMantra's services, such as digital transformation, AI, automation, and enterprise solutions.

Sales Strategy and Reporting

:

+ Analyze market trends and client feedback for continuous improvement. + Maintain accurate records of sales activities and customer interactions in CRM systems.
+ Provide detailed reports on sales metrics and forecasts to management.

Collaboration

:

+ Work closely with marketing and technical teams to enhance customer experience and align strategies. + Participate in team meetings to refine sales techniques and share insights.
Skills and Competencies

Excellent communication and interpersonal skills. Strong understanding of digital services like e-commerce, mobile app development, and IT solutions. Familiarity with CRM tools and sales automation software. Ability to work in a fast-paced environment, meet deadlines, and adapt to new challenges.

Preferred Qualifications

A bachelor's degree in business, marketing, or a related field. 3+ years of experience in inbound sales, preferably in IT services. * Proven track record of meeting or exceeding sales targets.