to handle incoming customer inquiries via WhatsApp, website, social media, phone, and walk-ins. You'll consult customers on PC/workstation/server needs, prepare quotations, and drive conversions with fast follow-ups and CRM discipline.
Key Responsibilities
Respond to new leads within 15 minutes
Understand customer needs (e.g. VFX, AI, CAD, gaming)
Recommend hardware solutions or custom builds
Prepare and send quotations
Follow up until conversion
Log all activity in CRM (Zoho / HubSpot / Bigin)
Ensure a premium customer experience
Requirements
1-3 years in tech/IT sales
Strong communication in English & Malayalam
Basic PC hardware knowledge (CPU, GPU, RAM, SSD, etc.)
CRM, WhatsApp Business, Excel proficiency
Target-driven, detail-oriented, and fast responder
Job Type: ₹???-????
Pay: ₹22,000.00 - ₹25,000.00 per month
Work Location: In person
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