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Inbound Product Support
Job Role
Handle inbound calls and emails from clients regarding travel inquiries related to UAE destinations, providing prompt and courteous responses.
Support clients in making travel reservations, including hotels, tours, and transportation, ensuring accuracy and efficiency.
Maintain in-depth knowledge of popular UAE destinations, attractions, and cultural experiences to offer tailored recommendations.
Address customer concerns and complaints effectively, providing solutions while maintaining a positive customer experience.
Keep accurate records of customer interactions, bookings, and feedback using the company's CRM system.
Work closely with sales and operations teams to ensure the delivery of high-quality services and seamless travel experiences.
Qualifications
Degree in Travel and Tourism/ IATA certification
Strong communication skills
Fresher's can apply
Job Types: Full-time, Fresher
Pay: From ?15,000.00 per month
Work Location: In person
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