Inbound Customer Service

Year Noida, Uttar Pradesh, India

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job Description:

Handling Inbound Calls,
Understanding the client's concern and coordinating the same with various internal stakeholders including sales, product, operations,
Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT
Analyze any technical issue, or bug reported by any user, report the same to the Technical team, and follow up until its closure.
Achieving process SLAs and MIS report generation
Ensuring adherence to the defined process and accuracy levels on transactions

Required Skills:

Job Types: Full-time, Part-timeSalary: ?11,559.85 - ?18,992.25 per monthSchedule:

Ability to commute/relocate:

Noida, Noida - 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience:

Language:

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+91 8076770257

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