Job Description

Customer Support Executive ( inbound process)

Location : Moti Nagar Delhi

Education : Minimum 12 th pass

Freshers with good communication skills in English and experienced both can apply

Key Responsibilities

Claims Operations:-Drive end-to-end claims processes and ensure smooth operations.-Liaise with insurers for process sign-offs and performance improvement.-Analyze claims data to identify patterns and implement actionable insights.

Customer Experience:-Provide accurate product and claims information to customers via calls and emails.-Resolve customer issues efficiently by coordinating with cross-functional teams and insurers.-Ensure timely and effective communication to meet SLA targets.

Service Support:-Understand customer needs and close queries post-sales closures.-Convert customer interest into solutions, focusing on satisfaction and retention.

Requirements & Expectations-Fresher and experiences both can apply but excellent communication skills required.

day shift 9.30 am to 6.30 pm

Sunday fixed off

6 days working

HR TEAM

VISION TECH

shweta.visiontech03@gmail.com

8368356119

Job Type: Full-time

Pay: ₹16,000.00 - ₹18,000.00 per month

Language:

English (Required) Hindi (Preferred)
Work Location: In person

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