Job Description

Customer Support Executive - Inbound Process (Australian Vehicle Insurance)

Work Mode:

Work from Home

Location:

Panchkula (Remote)

Note:

Please go through the requirements carefully before applying. Candidates without prior international calling experience will not be considered.

About Us:

We are an Australian vehicle insurance and car rental company based in Victoria, providing a wide range of rental cars to customers. We are looking for experienced professionals to join our inbound support team.

Job Responsibilities:

Handle inbound calls from Australian customers regarding vehicle insurance and car rental services. Provide accurate information and support related to car types (Petrol, Diesel, Hybrid, Electric, Sedan, SUV). Resolve customer queries with professionalism and empathy. Excel knowledge as we also deal with legal matters Maintain records of customer interactions and prepare reports as required. Work in alignment with Australian work culture and customer expectations.

Requirements:

Mandatory:

Previous

international calling experience

(Inbound/Customer Support).

Not open to freshers.

Basic knowledge of different types of cars (Petrol, Diesel, Hybrid, Electric, Sedan, SUV). Excellent communication skills in English (verbal and written). Ability to handle Australian customers confidently and professionally. Laptop/desktop with a

stable high-speed internet connection

. Comfortable with

early morning rotational shifts

(as per Australian timings). Availability for

6 days a week

work schedule.

What We Offer:

Work from Home flexibility. Opportunity to work with an Australian company and gain international exposure. Supportive and professional work environment.
Job Types: Full-time, Permanent

Pay: ₹22,014.99 - ₹26,000.72 per month

Benefits:

Flexible schedule Paid sick time Paid time off Work from home
Work Location: Remote