Job Description

Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism SAPManagement Level Administrative & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.In our changing world, you are expected to deliver high-quality work that enables your teams and/or clients. You create a positive working environment, and build relationships quickly and easily. You are curious, anticipate and address the needs of others, and look to fully understand each task before assisting in the most appropriate way. You are organised, and work collaboratively and efficiently, staying energised even when faced with challenges or ambiguity.Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset, take ownership of your development, and share and adopt best practices to continuously upskill yourself and others.
• Conduct yourself in a professional manner and take responsibility for your work and commitments.
• Actively listen, check your understanding, interpret and respond appropriately.
• Tailor your communication style and method based on your audience.
• Organise and prioritise information and tasks to achieve efficient and effective outcomes.
• Suggest new ideas or solutions when problems and/or opportunities arise.
• Adapt to meet the changing needs, processes and assignments of your teams and/or clients.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business AdministrationDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required Skills Executive AssistanceOptional Skills Accepting Feedback, Active Listening, Business Process Analysis, Communication, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration, Microsoft Dynamics Customer Relationship Management (CRM) Integration, Microsoft Power Apps, Operational Efficiency, Optimism, Teamwork, User Training, Well BeingDesired Languages (If blank, desired languages not specified)Travel RequirementsAvailable for Work Visa Sponsorship?Government Clearance Required?Job Posting End Date