IMPORT CUSTOMER SERVICE Job in MEGASTAR SHIPPING AND LOGISTICS PVT LTD

Import Customer Service

Year MH, IN, India

MEGASTAR SHIPPING AND LOGISTICS PVT LTD

3 Current Jobs Openings

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Job Description

Handle

import LCL consolidation enquiries, Rate quotations

.

Coordinate with

overseas agents, shipping lines, co-loaders, and transporters

for rates and timely updates.

Manage and update customers on

shipment status, arrival details, and delivery schedules.

Ensure all

documents (BL, manifest, invoice, packing list, etc.)

are received, verified, and processed correctly.

Liaise with

customs brokers (CHA)

for clearance coordination and delivery follow-up.

Prepare and share

arrival notices, DO, invoices, and DSR reports

with clients.

Resolve customer queries promptly and professionally.

Coordinate with the

operations and documentation teams

to ensure smooth cargo handling.

Maintain accurate shipment records and support management with required MIS reports.

Work towards improving customer satisfaction and maintaining strong client relationships.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹35,000.00 per month

Benefits:

Provident Fund
Work Location: In person

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Job Detail

Job Id

JD4545403
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

MH, IN, India
Education

Not mentioned
Experience

Year

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