Import Customer Service Manager (csm)

Year    MH, IN, India

Job Description

Candidates should have at least 5-10 year experience with MTO/IATA certified companies who is capable to perform the below profile.

Coordinating directly with the Shippers for all nominated shipment Co-coordinating with Overseas office, Customer, Agents for various shipments related issues. Handling main corporate customer like ABB/L&T/SIEMENS/INGRAM Negotiating rates with Vendors ( Airlines/Shipping lines/Forwarders, Transporters, clearing agents) Achieving profit growth by ensuring team members meets their individual targets. Also ensure that goods are moved safely and efficiently on behalf of an exporter. Sending Daily Status Report as well as various weekly and Monthly Reports. Following up with customers and vendors for KYC ( Know Your Customer ) documents for Air

Export / Import



Interacting with customers, overseas and airlines for flight details and operational queries for Air Export, Import Receiving Pre alerts from Overseas / Agents Preparing financial and management reports. Liaising with transport, subcontractors, airline and customers. Checking vendor invoices & sending it for Workflow approval Pricing - Quoting rates to overseas, nominated customers, sales team & RFQ's Issuance of Invoices / Credit note / Debit note to customers, various vendors, & Origin office. Sending CAN. Working to tight deadlines and working under pressure on a daily basis. Arranging payments as per the fortnight CSR cycle Checking all the IATA bills and finalizing with the quote received Negotiating with IATA for big tonnage shipment Attending weekly Meeting and Sales Meeting & visiting to customers with sales team Sending debit notes to agents once the shipment is effected Monitoring Air Export / Import department & getting involved in Day -to -Day Activities Planning to carry out inductions or training of new personnel. Alternatively, manage the training of new personnel and maintain records. Job Closing.
Interested parties may send their CV.

Job Types: Full-time, Contract, Walk-In

Pay: ₹35,000.00 - ₹50,000.00 per month

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Job Detail

  • Job Id
    JD4376742
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year