Job Description

Position :- Import - Customer Service
Experience Required: 1-5 Years
Sectors: Air / Sea
Background: Logistics Only
Male Female Preference: Any
Location: Fort, Mumbai.
Customer Service - Import

? Handling shipments Air / Sea (LCL, FCL, AIR)

? Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis.

? Preparing CAN copies and sending Cnee with arrival Details

? Resolving the issues & query of customers regarding daily routing orders.

? Execute order request - calls / email

? Email suppliers, carrier & customers with shipping updates

? Track shipments and confirm receipt & arrivals of shipments.

? Ensure customer experience by addressing customer concerns and resolving issues

? Responsible for answering and routing phone calls, handling enquires

? Preparing Daily status report, updating DSR on daily basis & sending to respective Cnee with proper updates.

Working Days : Monday to Saturday

For Interview share your Resume on Avinash.FastTrackJobs@gmail.com

Regards

Avinash Ghadshi

7021780764

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹60,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person