Job Description

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Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts' comprehensive portfolio, including the CareLogic, Credible(TM), and InSync platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.
If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today!
Responsibilities for the Implementation Specialist, BillingConduct 4-5 mid-sized implementation projects concurrently, and/or work in tandem with more experienced staff on larger projects Assess agencies billing requirements, EDI files, and other RCM processes, seek collaborative solutions, and prepare and present recommendations Conduct assessments of RCM billing and reporting requirements, seek collaborative solutions, and prepare and present recommendations Work directly with our new customers across the entire implementation life cycle Advise on, present, and support the RCM configurations of EHR during the implementation Responsible for translating billing/claim and payment requirements providing the customer with the most efficient RCM work flows possible Conduct implementation billing analysis and training sessions with clients to facilitate billing configurations and workflow set-up Resolve client inquiries, maintaining ownership through resolution Maintain project tool updates and provide direct communication with customers via meeting agendas, minutes, and other project management tools

Qualifications of the Implementation Specialist, Billing5 years of related work experience such as using EHR applications, or conducting software implementations, facilitating training, or medical billing systems experience Must have at least 1-year CareLogic/Credible system configuration experience with strong billing systems knowledge Completed the Qualifacts/Credible Certification program which includes successfully leading at least 1 Qualifacts/Credible Implementation Knowledge of Electronic Health Record applications implementation principles and practices Bachelor's degree in related area, or equivalent in combination of prior work or educational experiences

Knowledge, Skills, and Abilities of the Implementation Specialist, BillingComprehensive understanding of RCM functionalities in an EHR platform Ability to synthesize knowledge of RCM systems and billing practices to collaboratively plan and carry out implementation activities Can work on problems of diverse scope where analysis of information requires evaluation of identifiable factors Can devise solutions based on limited information and precedents, and adapt existing approaches to resolve issues Uses evaluation, judgment, and interpretation to select the right course of action Strong written and oral communication skills Ability to think quickly and logically to ensure solutions are identified Strong attention to detail and follow-through skills

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.