Implement software solutions online or onsite. Deliver engaging end-user training (online/onsite).
Provide technical support to customers (on-call/onsite).
Collaborate with business analysts, developers, account managers, and sales teams for smooth issue resolution.
Document implementation processes & build a knowledge base.
Generate MIS reports for clients & internal circulation.
Support clients through the complete Software Implementation Life Cycle (SILC)
Requirement analysis & validation
Product demonstration
User Acceptance Testing (UAT) & parallel runs
Pre-Go Live & Go Live activities
Handholding during Go Live
Qualifications
:
Graduate/Postgraduate in IT/EC/CE (BCA, B.E., B.Tech, MCA, M.E., M.Sc. IT) or similar background.
2-5 years of software implementation experience (healthcare preferred).
Strong knowledge of Software Implementation Life Cycle (SILC).
Excellent skills in troubleshooting, networking & hardware configuration.
Strong documentation & stakeholder management abilities.
Good communication in Hindi & English.
Good to Have Experience in software development or cloud deployments.
Experience with healthcare solutions implementation.
Knowledge of SQL/database querying.
Other Details
Location: Mumbai (frequent travel to Ahmedabad HQ required)
Full-time | 6-day work week
Immediate joiners preferred
Job Type: Full-time
Pay: ?500,000.00 - ?700,000.00 per year
Benefits:
Leave encashment
Experience:
Software Implementation: 2 years (Preferred)
Product demonstration: 2 years (Preferred)
Generate MIS Reports: 2 years (Preferred)
Work Location: In person
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