Job Description

About MoEngage MoEngageis a young, fast-paced workplace that fosters a culture of innovation, ownership, freedom, and fun while building tech products of the future. Our teams are comprised of self-driven, passionate, smart individuals from top-tier

About MoEngage MoEngage is a young, fast-paced workplace that fosters a culture of innovation, ownership, freedom, and fun while building tech products of the future. Our teams are comprised of self-driven, passionate, smart individuals from top-tier institutes who are young achievers. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyses billions of data points generated by customers and their devices, to predict customer behaviour and build marketing campaigns that proactively engage users. In just sixyears since inception, MoEngage is working with leading brands across e-commerce, entertainment, travel, publishing and banking domains among others. With a global presence spanning 35 countries, MoEngage has offices in San Francisco,Singapore,Vietnam, Berlin, Jakarta, and Bengaluru. We have been recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic. Our inclusion on this list highlights our ability to lead during a crisis and is a huge testimony to the people-driven culture we have. Can you thrive and excel in a fast-paced ecosystem where innovation, speed and user centric product thinking are the norms Do you enjoy discovering opportunities others do not even know exist and are geared to champion them Are you driven by ownership and a chance to make an impact If so, this opportunity may be for you! About the role: Own and Manage the client integration and onboarding process Guide client tech team through the integration process Plan and consult client marketing team on use cases and solutioning Coordinate between internal cross-functional teams Ensure continuity between Sales and Customer Success Reduce 'Time to Revenue Recognition' and provide customers with a fast and effective on-boarding experience Key Responsibilities: Project Management skills with an organized approach Documentation of Integration Processes and Best Practices Good technical knowledge to help clients make appropriate customizations Experience and understanding of Rest APIs Experience in working on integrations with Android/iOS/other app platforms Exposure to Mobile App Technologies is a plus Experience in Front End Web Development is a plus Experience in CRM, marketing automation platforms is a plus Experience in JIRA, Zendesk or similar ticketing tools is a plus Exposure to Analytics tools like GA, GTM etc. nice to have Perks Work at Scale and challenge yourself Work with a smart team which grew up in the Mobile First world Free Lunch and Snacks plus caffine all day TT table, Poker nights and team outings