Job Description

Say yes to a better tomorrow! SHL, People Science. People Answers.
Are you ready to deliver exceptional customer experiences during project implementations, take ownership of multiple projects, navigate complexities with confidence, and drive technical solutions that align business design with SHL technology for optimal results? If you have a background in guiding implementations in a SaaS organisation, can build exceptional customer relationships and have the drive to see projects through to conclusion then this role as an Implementation Consultant at SHL could be the one for you.
A great benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there's no better time to become a part of something transformational.
What you will be doing:

• Partnering with Project Managers and Industrial Organisational consultants to form the project team and guide customers through end-to-end project journey.
• Take ownership of several projects at any time (based on complexity) with accountability for the implementation of the solution design.
• Steering customers in the direction of the most optimal solution for their organisation through consulting and aligning business design on the customer side, with SHL technology.
• Onboarding of new customers, preparation for project kick offs and participation in handover meetings
• Requirements gathering and production of specifications to SHL standards and templates.
• Direct projects to scope by adhering to project schedules and project baseline. Applying change control where appropriate
• Creating a positive customer experience and actively contribute to improving and scaling department.

What we are looking for from you:
Essential:

• Implementations in a SaaS organisation (business analysis or system consulting role)
• Self-motivated with a tenacity to make things happen
• Excellent customer relationship and stakeholder management

Desired:

• Project management You will know the software development lifecycle.
• The aptitude to be both detail focused, whilst recognizing the big picture

Get in touch:
Find out how this one-off opportunity can help you to achieve your career goals by making an application to our knowledgeable and friendly Talent Acquisition team. Choose a new path with SHL.
#JoinOurTeam #SHL #LifeAtSHL #CareersAtSHL #ImplementationConsultant
About Us

• We unlock the possibilities of businesses through the power of people, science and technology.
• We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation.
• When you inspire and transform people's lives, you will experience the greatest business outcomes possible. SHL's products insights, experiences, and services can help achieve growth at scale.

What SHL can offer you

• Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL's business and culture (find out more about

) * Employee benefits package that takes care of you and your family.

• Support, coaching, and on-the-job development to achieve career success
• A fun and flexible workplace where you'll be inspired to do your best work (find out more

) * The ability to transform workplaces around the world for others.
SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.

Skills Required