Should know the counselling process, how to give guidance to the clients, knowledge of the products. ?Ability to make a good terms with clients for the future references. ?Ability to increase the sales of the company. ?Ability to resolve and manage the client issues. Ability to train new hired Counselors about the products. Give regular training to the current team to help them get better. Find out where and what training is needed. Check if the training is working and make changes if needed. ?Keep up to date with immigration rules and market trends to keep training useful. ?Travel to branches to train teams in person. ?Mentor team members become better at talking to customers, negotiating, and closing deals. Responsible for the overall performance of the branches. Set targets for branches and help them to achieve that.
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