Job Description

About the Company:

Company Overview: AE Square Im-Migration Services Pvt Ltd is a reputable immigration consultancy firm dedicated to providing exceptional immigration services to individuals and families worldwide. Our mission is to simplify the immigration process and guide our clients through every step with professionalism and expertise. We are currently seeking a dynamic and motivated Immigration Counsellor to join our team and contribute to our continued success.

About the Role:

We are seeking a highly motivated and experienced

Immigration Sales Team Lead

to oversee a team of immigration professionals. The ideal candidate will have a deep understanding of immigration processes, excellent leadership skills, and a commitment to delivering exceptional client service. You will be responsible for guiding your team to ensure timely, accurate, and compliant handling of immigration cases.

Key Responsibilities:

Supervise and mentor a team of immigration consultants or case officers. Assign, track, and manage immigration cases to ensure timely completion. Review case submissions for accuracy, completeness, and compliance with current laws and regulations. Act as a point of escalation for complex or high-priority client cases. Monitor KPIs, ensure productivity targets are met, and provide performance feedback. Stay updated on changes in immigration laws and policies, and train the team accordingly. Ensure strong client communication and maintain high levels of client satisfaction. Collaborate with internal departments (legal, HR, compliance, etc.) to resolve case issues. Maintain and improve operational processes to increase efficiency. Report weekly and monthly metrics to senior management.

Qualifications:

Bachelor's degree in Law, Business Administration, Human Resources, or a related field (or equivalent work experience). Minimum

3 years of experience

in the

immigration industry

, preferably in a leadership or supervisory role. Strong understanding of [specify country] immigration laws and procedures (e.g., H-1B, L-1, PR, Student Visa, etc.). Excellent verbal and written communication skills. Proven leadership and team management abilities. High attention to detail and organizational skills. Proficiency with case management tools and CRM systems.

Preferred:

Experience with global immigration processes is a plus. Legal background or paralegal certification is advantageous. Bilingual or multilingual skills are a plus.
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Fixed shift
Supplemental Pay:

Performance bonus Yearly bonus
Experience:

Immigration: 3 years (Required)
Work Location: In person