Serve as the first point of contact for potential customers, effectively counselling them on overseas education and immigration services through phone, email, and in-person interactions.
Provide expert advice on available overseas options, helping clients and their families make informed decisions based on their preferences and goals.
Stay updated with current immigration and visa laws and policies, offering clear and accurate information to customers.
Conduct fair and neutral evaluations of Clients' profiles, objectively assessing their qualifications and chances of success.
Develop personalized global career strategies tailored to customers' individual needs and aspirations.
Ensure excellent customer service by proactively responding to queries and advising customers on their immigration and visa requirements.
Meet assigned targets for customer acquisition, revenue generation, and other relevant metrics by setting clear goals and executing effective sales strategies.
Demonstrate effective communication skills to convey complex information concisely, while actively listening to customer needs.
Utilize problem-solving skills to address customer issues promptly and deliver exceptional customer service.
Comfortably use computers, the internet, and online communication tools for efficient interactions with customers.
Display a sales-oriented and target-driven attitude, actively identifying and pursuing sales opportunities.
Foster positive relationships and collaborate with team members to achieve common goals.
Exhibit an outgoing and positive personality, with a passion for continuous learning and growth.
Job Type: Full-time
Pay: ₹18,144.81 - ₹28,512.27 per month
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Counselling: 1 year (Preferred)
Work Location: In person
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