Provide professional counselling to clients regarding immigration and visa options (PR, work permits, study visas, etc.) based on their profiles.
Handle walk-ins, phone inquiries, and online leads with a consultative approach.
Maintain up-to-date knowledge of immigration laws, eligibility criteria, and process requirements for countries like Canada, Australia, UK, USA, etc.
Achieve or exceed monthly sales targets by converting inquiries into enrollments.
Follow up with leads via calls, WhatsApp, email, or in-person meetings to close sales.
Guide clients through document collection, profile evaluation, and application preparation.
Coordinate with internal case processing teams to ensure timely service delivery.
Maintain accurate client records and update CRM systems regularly.
Attend training sessions and workshops to stay current with immigration changes.
Build and maintain long-term relationships with clients for referrals and renewals.
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