Job Description

Key Responsibilities:

Achieve individual targets for lead conversion and client onboarding. Evaluate client eligibility and provide accurate immigration consultation over phone, email, or in person. Take full ownership of all visa-related matters, including documentation, client queries, and problem resolution. Conduct regular follow-ups with clients to encourage progression and ensure conversions. Maintain updated knowledge of immigration policies, procedures, and requirements for countries like Australia and Canada. Provide end-to-end guidance to clients throughout the immigration process. Deliver consistent, high-quality customer service without compromise--even under tight deadlines or pressure. Participate in team meetings, training sessions, and contribute to process improvements. Coordinate effectively with internal departments to ensure client satisfaction.

Required Skills and Qualifications:

Proven experience in

immigration consultancy

,

sales

,

telesales

, or

telecalling

is preferred. Strong communication, persuasion, and negotiation skills. Excellent problem-solving and decision-making abilities. Confident and self-motivated, with the ability to work independently and handle pressure. Strong analytical and evaluation skills to assess client eligibility. Ability to manage time efficiently and meet deadlines. Fluency in English; knowledge of regional languages is an added advantage.

Preferred Experience:

Experience in handling

Australia and/or Canada immigration cases

is highly desirable.
Job Type: Permanent

Benefits:

Cell phone reimbursement Flexible schedule Internet reimbursement Paid sick time Paid time off Provident Fund
Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

Provident Fund
Work Location: In person