Job Description

Duty Statement

Position

- Senior Manager - Immigration Services

What you will be doing?

Creating high- quality , informational environment whenever you are required to do so.

Researching and providing information to clients using various sources.

Reaching to the client with the expert Immigration services knowledge and try to convince

clients for acquiring visa services.

Coordinate and collaborate with the other teams like digital marketing and operations to

ensure that Services aligns with Company brand Image.

Job Briefing

: We are looking for a Senior Manager - Immigration Services who can thoroughly covey the

product knowledge to the prospective Clients for convincing towards Immigration Services, the one

who will be able to convince candidates with an ease, also who can provide wide range of content

knowledge about the process using various sources like WhatsApp, Email, phone and so on.

Agenda :

The goal is to promote company culture and values along with the professional knowledge of Visa

Services to provide informative details to the Clients related to immigration services.

Responsibilities for Senior Manager - Immigration Services

Setting customer expectations and revenue goals.

Inform Client about the Company Product and Services.

Identifying customer demands and requirements.

Developing plans to address customer-specific needs.

Solving customer issues and complaints.

Planning strategies for customer care and conflict resolution

Offering exceptional customer service to customers.

Negotiating agreements with customers.

Maintaining good relationships with customers.

Approaching prospective customers to build rapport.

Taking feedback from customers to ensure they are satisfied with the service.

Adhering to all the rules and regulations of the company.

Researching the competitors and devising plans accordingly.

Job Type: Full-time

Pay: ₹8,930.16 - ₹40,907.67 per month

Work Location: In person