Job Description

IKEA FOOD COWORKER
"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."
Location
New Delhi
Employment type
Full Time Permanent
Department
Food & Restaurant
Deadline
2026-01-07
Mobility support
Domestic
You already applied for this job.
Candidate profile (title) Who you are
Candidate profile (text) - Default language With IKEA India Way forward and approved OMD FY25-30, we are all set to "Unlock Delhi". We are very pleased to announce that IKEA India will launch its first physical CMP, a Small Stores, in West Delhi, following the online launch just few months prior. This store will provide an omnichannel experience, helping build a customer base for future expansion across Delhi NCR and Northern India
You are passionate about food, people, and creating a positive experience for every
customer.

• You are inspired by the IKEA culture and values and want to be part of a team that

makes a difference every day.

• You have experience in a fast-paced, customer-facing environment - preferably

in retail or hospitality.

• You care deeply about food safety, quality, and sustainability.
• You are self-motivated, reliable, and a great team player, able to take initiative

and responsibility for your own work.

• You enjoy working in a dynamic and ever-changing environment where no two

days are the same.

• You have strong communication and organizational skills, and you know how to

build trustful relationships.

• You are motivated by providing an excellent customer experience and

continuously finding better ways to work.
Key responsibilities (title) Your responsibilities
Key responsibilities (text) o Contribute to the daily operations of the IKEA Food areas (Restaurant, Bistro,
Kitchen, or Swedish Food Market).

• Act on customer feedback and continuously look for ways to improve the food

experience.

• Ensure global and national compliance and food safety standards are

implemented and maintained at all times.

• Act as a brand ambassador for IKEA and IKEA Retail Food, promoting a safe,

healthy, sustainable, and joyful food experience.

• Support and apply retail foundations and sales steering tools to optimize sales

and commercial results.

• Work proactively to exceed customer expectations and create a welcoming,

efficient environment.

• Contribute to the unit business plan and IKEA Retail Food goals by supporting daily

operations and teamwork.

• Take responsibility for your own learning and development, and contribute to

building a high-performing team.

• Support IKEA's sustainability goals by reducing waste, improving efficiency, and

promoting environmentally friendly practices.
Team vision ( title) Together as a team
Team vision (text) At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!
WE ARE AN EQUAL OPPORTUNITY EMPLOYER:
At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.
Why you will love us
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.
At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.
Our vision, "to create a better everyday life for the many people" inspires and guides us in everything we do. This is IKEA.
What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!

Skills Required