We're disrupting IELTS education in India and have gained the trust of more than 1,000 delighted students in a very short period of time. We are looking to expand our team of IELTS educators to provide IELTS education to thousands more and help them achieve their dreams of studying abroad.
The charter for this role will include:
Assess customers' needs and provide assistance and information on product features
Ensure high levels of customer satisfaction through excellent sales service
Answer customer queries
Process POS (point of sale) purchases
"Go the extra mile" to drive sales
Follow and achieve the department's sales goals on a monthly, quarterly and yearly basis
Remain knowledgeable on products offered and discuss available options
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Ideal Persona:
Taught IELTS for at least 6 months or prior experience as a Sales Associate or Fresh Graduate
Basic understanding of sales principles and customer service practices
Proficiency in communication and interpersonal skills
A friendly and energetic personality with customer service focus
Track record of over-achieving sales quota
Hands-on experience with POS transactions
Graduate Degree in any discipline preferably BA/MA in English
Perquisite for this role will include:
4 hours of online demo sessions; 6 days a week. ( 5:00PM - 10:00PM, or 6:00PM - 11:00PM)
Interact with students, get them enrolled & start their IELTS journey
Do you have your own laptop and wifi connection
Would you be comfortable working from 6 PM to 11 PM, six days a week, with either Saturday or Monday off
If you join, you'll have training for the first 6 days from 3pm - 6PM. Will you be available during that time
What is your current monthly in-hand salary
Work Location: Remote
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