Ibm Websphere
Job Description
Triage and resolution of incidents e.g. job failures, performance issues, etc. received from L1 and L2 support or other L3 or L4 teams through the IAG ITIL toolset, in accordance to agreed Service Level Agreements (SLAs)
Promptly identify a work-around or a temporary solution for the incident if necessary to reduce impact on the live operation and communicate it to IAG for approval
Analysis of incidents to identify underlying problems
Provide accurate, timely, informative and relevant communication to all stakeholders on the status of all incidents and problems, in accordance with the IAG standards
Location
Chennai
Job Function
TECHNOLOGY
Role
Senior Engineer
Job Id
391030
Desired Skills
IBM Websphere MQ
Desired Candidate Profile
Qualifications
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Job Detail
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Job IdJD5109982
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear