Job Description

Bangalore


IBM Sterling



Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

We are seeking a highly skilled File Transfer Platform Support Engineer to join our team. The ideal candidate will have extensive experience in providing 24x7 MFT support for banking customers and managing critical platforms that handle file transfers and resolving issues on a day-to-day basis. This role requires expertise in leveraging Application Performance Monitoring (APM) tools to ensure the reliability and performance of the platform.




Key Responsibilities:
Provide 24x7 support for the file transfer platform, ensuring high availability and reliability for banking customers. Monitor and manage the performance of the file transfer platform using scripts, monitoring, tools, identifying and resolving issues proactively. Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues. Implement and maintain security protocols to protect sensitive data during file transfers. Perform regular system maintenance, upgrades, and patches to ensure the platform remains up-to-date and secure. Develop and maintain documentation for platform support processes, procedures, and configurations. Participate in on-call 24x7 rotations to provide after-hours support as needed.

Your Profile

Proven experience in managing and supporting file transfer platforms in a banking environment. Experience in atleast one Managed File Transfer platform like IBM Sterling Connect:Direct, GoAnywhere MFT, Axway MFT Experience in job scheduling platform Connect:Direct, GoAnywhere MFT, RevSoft Email Automation in GoAnywhere or MFT Platform Strong knowledge of APM tools such as Datadog, New Relic, or Dynatrace Proficiency in scripting languages (e.g., Python, Bash) for automation and monitoring tasks. Expertise in setting up encryption like PGP, SSH, GPG cryptographic setup. Participated in Install, upgrade and configuration changes for IBM Sterling Connect:Direct and GoAnywhere MFT platform. DMZ file gateway setup and Ad-hoc file transfer setup knowledge for - System to System, User to System and Users to User collaboration Strong knowledge of patching and security updates on the MFT platforms across Windows, Linux, AIX

What you'll love about working here

You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of EUR22.1 billion.

Make it real | www.capgemini.com


Ref. code
316777-en_GB
Posted on
14 Jan 2026
Experience level
Experienced Professionals
Contract type
Permanent
Location
Bangalore
Business unit
FS
Brand
Capgemini
Professional communities
Software Engineering