Job Description

Overview:
PepsiCo Data BI & Integration Platforms is seeking an experienced IBM certified professional, for managing and maintaining and optimizing Electronic Commerce Gateway - IBM Sterling B2B Integrator (B2Bi), Lightwell B2B Framework for IBM Sterling B2B Integrator suite of platforms (on-premises and AWS/Azure cloud) ensuring high availability, performance, and security of PepsiCo's Global enterprise applications.
The ideal candidate will have hands-on experience and deep expertise in IBM Sterling B2B Integrator (B2Bi) EDI, Lightwell B2B Framework for IBM Sterling B2B Integrator, Sterling File Gateway (SFG), Partner Engagement Manager (PEM), Platform administration, monitoring of platform health, partner onboarding, performance tuning, upgrades, and secure, reliable data exchange between systems and external partners, troubleshooting, and advanced configuration; deep hands-on experience with cloud Infrastructure as Code (IaC), cloud network design, cloud security principles, cloud modernization and automation. Responsibilities:
Administer, Support, Patching and Upgrades

• Administer and support the IBM Sterling B2Bi - EDI, Eliassen Lightwell, ensuring high availability, performance, and reliability.
• Manage platform upgrades, patches, and hotfixes in coordination with IBM, Eliassen and internal stakeholders.
• Optimizing the performance of Server and applications through techniques, thread dump analysis, and other performance tuning methods.
• Developing and implementing scripts to automate routine tasks and manage the environment, including integration with Elastic, Splunk and ServiceNow.

Modernization

• Migration and modernization support of Electronics Commerce Gateway - IBM Sterling B2B Integrator (B2Bi)

Troubleshooting and Problem Resolution

• Identifying and resolving system and application issues, including performance degradation, connectivity problems, and security breaches and resolve incidents in a timely manner.
• Participating in project planning and change management, including root cause analysis for issues.
• On-Call Support: Providing On-Call support for production environments.

Documentation, Governance and Control

• Creating and maintaining documentation of architecture, configuration changes, system processes, and troubleshooting procedures.
• Ensure data security and compliance with corporate and regulatory standards and document best practices.
• Ensure data transfers comply with internal policies and regulatory requirements (e.g., GDPR, HIPAA, SOX).
• Collaboration
• Working closely with development, operations, and other teams to support application lifecycle management and ensure smooth operation.
• Work closely with internal teams (integration, security, networking, etc.) and external partners for troubleshooting and coordination.
• Provide support for onboarding of new trading partners.

High Availability, Business Continuity and Disaster Recovery

• Configuring and maintaining high availability and disaster recovery solutions, including clustering and failover mechanisms. Perform backup, recovery, and disaster recovery testing as needed
• Configure and maintain trading partner profiles, user access, permissions and authentication mechanisms, communication protocols (e.g., AS2, FTP/SFTP, HTTPS), and business processes. Troubleshoot and resolve issues related to file transfers, encryption

Cloud Infrastructure & Automation

• Implement cloud infrastructure policies, standards, and best practices, ensuring cloud environment adherence to security and regulatory requirements.
• Design, deploy and optimize cloud-based infrastructure using Azure/AWS services that meet the performance, availability, scalability, and reliability needs of our applications and services.
• Drive troubleshooting of cloud infrastructure issues, ensuring timely resolution and root cause analysis by partnering with global cloud center of excellence & enterprise application teams, and PepsiCo premium cloud partners and product vendors (Microsoft, AWS, IBM, Eliassen).
• Establish and maintain effective communication and collaboration with internal and external stakeholders, including business leaders, developers, customers, and vendors.
• Develop Infrastructure as Code (IaC) to automate provisioning and management of cloud resources. Write and maintain scripts for automation and deployment using PowerShell, Python, or Azure/AWS CLI.
• Work with stakeholders to document architectures, configurations, and best practices.
• Knowledge of cloud security principles around data protection, identity and access Management (IAM), Audit, governance, control, compliance and regulatory, threat detection and prevention, disaster recovery and business continuity.

Qualifications:
Preferred Certifications (Optional):

• IBM Certified Deployment Professional - Sterling B2B Integrator
• IBM Certified Administrator - Sterling File Gateway
• Experience integrating with ERP, cloud services, or third-party APIs.
• Working knowledge of compliance frameworks (HIPAA, PCI DSS, SOX).
• ITIL Foundation or other service management certifications.

• A bachelor's degree in computer science or a related field, or equivalent experience.
• 6 to 8 years of hands-on experience with IBM Sterling B2B Integrator and related components (SFG, PEM, MFT) including architecture, operations and security, with at least 4 years of experience leading cloud migration/modernization initiatives
• Deep understanding of communication protocols (AS2, FTP/SFTP, HTTP/S) and encryption standards (PGP, SSL/TLS, etc.).
• Strong experience in partner onboarding and managing EDI workflows.
• Proficiency in writing and debugging business processes using BPML and JavaScript.
• Working knowledge of Linux/Unix, scripting (Shell, Python), and system administration.
• Experience with IBM Control Center, Sterling Dashboard, or similar monitoring tools is a plus.
• Strong problem-solving and communication skills.
• Experience working in regulated environments (e.g., HIPAA, SOX, GDPR) is desirable.
• Extensive hands-on experience leading cloud migration and modernization with experience/understanding in:
• AWS Elastic Beanstalk, Amazon EC2, ECS/EKS, Docker, AWS Application Migration Service.
• Virtual Machines, AKS, EKS, ARO
• Deep expertise in Azure/AWS networking and security fundamentals, including network endpoints & network security groups, firewalls, external/internal DNS, F5 load balancers, virtual networks and subnets.
• Strong expertise in Azure/AWS Databricks platform administration, DevOps, Kubernetes, virtual machines, monitoring and security tools.
• Proficient in scripting and automation tools, such as Bash, PERL, PowerShell, Python, Terraform, and Ansible.
• Excellent problem-solving, analytical, and communication skills, with the ability to explain complex technical concepts to non-technical audiences.
• Strong self-organization, time management and prioritization skills
• An elevated level of attention to detail, excellent follow through, and reliability
• Strong collaboration, teamwork and relationship building skills across multiple levels and functions in the organization