Hvac Customer Support Engineer

Year    MH, IN, India

Job Description

Key Responsibilities:

1. Providing high-quality technical support, perform a wide range of activities on 8eTirno Control Valves + Actuators + Sensors and Competitor products Analysis including technical market research, technical requirements and competitive an alysis, solution implementation, benchmark of products.
2. Proactive Commissioning and technical support to major projects involving VAV/EPTV/EV sales done.
3. Contact and call on OEMs, consulting engineers, mechanical contractors, architects, utility companies. and owners to achieve annual goals.
4. Conduct application training to above reference key decision makers.
5. Conduct Site visits to minimum 50 projects in respective region/year to verify and validate the functionality of the installed products.
6. Work with specifying engineers and design- build contractors to help specify valves and actuators products.
7. Guide and coordinate with Internal Team/OEM/Resellers/Contractors/ System Integrators on replacement process and implementing on the same
8. Guide and co-ordinate with Internal Team/OEM/Resellers/Contractors/System Integretors on replacement process and implementing on the same.
9. Product Data Analysis to deline improvement actions and implementation.
10. Check Test and Analyse defective return product and prepare fault report and to conclude warranty claim.
11. Share monthly product fault analysis with Team and give pointers to reduce failure from recurring to Internal Team/OEM/Resellers/Contractors/ System Integrators
12. Identify and generate business of renewal/retrofit/revamp/replacement business at End Users location during product resolution visits
13. Enhance brand value of Belimo by conducting knowledge/technical sessions on features/installation and troubleshooting of BELIMO products covering Contractors/Resellers/OEMs/System Integrators/End User teams engaged in site activities. 14. Extend customer support to gain the confidence from customer.

Competences:

Excellent verbal and written communication skills Strong Presentation skills Problem Solving Customer Service Accountability
Job Type: Full-time

Pay: ₹900,000.00 - ₹1,000,000.00 per year

Education:

Secondary(10th Pass) (Preferred)
Experience:

HVAC Sales & Service: 3 years (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD4096073
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year