Job Description

Recruitment & Onboarding

Hire and onboard student counselors, field executives, and regional recruiters for in-school operations. Develop and maintain a structured recruitment process to ensure quality and consistency. Coordinate induction sessions and initial training for new hires on company policies and university programs.

Training & Performance Management

Design and deliver training programs on counseling practices, CRM tools, and communication standards. Track counselor performance through KPIs, lead conversion ratios, and monthly reviews. Implement performance-linked incentives and appraisals based on measurable targets.

Payroll & Banking Coordination

Manage monthly payroll and attendance tracking for recruitment and help-desk staff. Experience with bank transfers, incentive disbursals, and reimbursements. Maintain accurate salary, commission, and incentive records for internal audits.

Compliance & Documentation

Ensure HR policies adhere to organizational standards, labor laws, and data privacy regulations. Maintain employee records, offer letters, contracts, and compliance documentation. Oversee background verification and ID management for staff across partner institutions.

Employee Relations & Motivation

Promote a collaborative, ethical, and student-focused work environment. Conduct periodic team meetings, counseling sessions, and motivational initiatives. Address employee concerns and act as a liaison between management and field teams.

Reporting & Coordination

Prepare monthly HR dashboards covering recruitment numbers, retention, attendance, and payroll data. Coordinate closely with Operations, Finance, and University Relations teams for cross-functional efficiency. Contribute to strategic planning for scaling recruitment teams across new regions and partner colleges.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Experience:

HR: 3 years (Preferred)
Work Location: In person