Job Description

Position Overview

The

HR Manager

will lead and oversee all aspects of human resources operations for our Vadodara office. This role will be responsible for end-to-end HR management -- from recruitment and employee engagement to compliance and performance management. The ideal candidate will have a proven background in

BPO hiring

,

Indian labor laws

, and

employee relations

, with a strong ability to align HR strategies with business objectives.

Key Responsibilities

Talent Acquisition & Recruitment

Lead full-cycle recruitment for BPO and corporate positions. Develop and implement sourcing strategies to attract and retain top talent. Manage onboarding, orientation, and employee integration programs.

Employee Relations & Engagement

Foster a positive, inclusive, and high-performance work environment. Design and execute engagement initiatives to enhance employee morale and retention. Serve as a trusted advisor to employees and managers for HR-related concerns and conflict resolution.

Performance Management & Development

Implement and manage performance appraisal systems. Support leadership in developing employee growth and succession plans. Facilitate training and development programs aligned with organizational goals.

HR Operations & Compliance

Ensure compliance with all local labor laws, statutory regulations, and government requirements (e.g., PF, ESI, Shops and Establishments Act, Gratuity, etc.). Maintain and update HR policies in alignment with Indian legal frameworks and company standards. Oversee payroll coordination, attendance, and leave management.

Strategic HR Planning

Partner with management to align HR strategy with business needs. Provide insights on workforce trends, talent analytics, and organizational planning.

Qualifications

Bachelor's degree in Human Resources, Business Administration, or related field (MBA in HR preferred).

5-8 years of progressive HR experience

, with at least

3 years in a managerial capacity

. Proven experience in

recruiting and managing BPO employees

. Strong understanding of

Indian labor laws, statutory compliances

, and HR best practices. Excellent communication, leadership, and interpersonal skills. Proficient in HR systems, MS Office, and HR analytics tools.

What We Offer

Competitive compensation and benefits package. Opportunities for professional development and career advancement. Collaborative, inclusive, and growth-driven work culture. Chance to work with a globally recognized brand in outsourcing excellence.
Job Types: Full-time, Contractual / Temporary
Contract length: 3 months

Pay: From ?12,000.00 per month

Benefits:

Health insurance Leave encashment * Paid time off