Job Description

Role Overview: The HR Coordinator at Incruiter serves as the key liaison between clients, candidates, and interview panels, ensuring seamless communication, scheduling, and resolution of any escalations. They play a pivotal role in driving an efficient recruitment process while maintaining client and candidate satisfaction.

Responsibilities:

1. Client Handling:

? Act as the primary point of contact for clients, ensuring clear and professional communication.
? Understand client requirements and expectations to align recruitment solutions accordingly.
? Build and maintain strong client relationships to foster trust and repeat business.

2. Scheduling:

? Coordinate and schedule interviews between clients, candidates, and interview panels efficiently.
? Manage calendars to avoid scheduling conflicts and ensure timely updates to all stakeholders.
? Use appropriate tools to streamline scheduling and improve the overall recruitment process.

3. Client Responding:

? Promptly address client inquiries via email, phone, or other communication channels.
? Provide timely updates regarding recruitment progress and candidate status.
? Ensure a smooth flow of communication between clients and the internal team.

4. Client Escalation Handling:

? Manage and resolve client escalations in a professional and timely manner.
? Investigate issues thoroughly, identify root causes, and provide actionable solutions.
? Escalate unresolved issues to senior management if necessary while ensuring client satisfaction.

5. Panel Coordination:

? Liaise with interview panels to ensure their availability for scheduled interviews.
? Share relevant candidate information and interview materials with the panel in advance.
? Provide support to the panel for any technical or logistical requirements during interviews.

6. Candidate Coordination:

? Communicate interview schedules, instructions, and expectations to candidates clearly.
? Assist candidates with any queries related to the interview process.
? Ensure candidates are well-prepared and follow up on post-interview updates.

WHAT WILL YOU NEED TO SUCCEED?

? Experience: 2+ years of experience in coordination and client-facing roles.
? Skills: Strong communication and interpersonal skills, with excellent organizational and
multitasking abilities.
? Knowledge: Familiarity with recruitment processes, tools, and scheduling software.
? Problem-Solving: Ability to manage escalations and resolve conflicts efficiently.

? Flexibility: Comfortable working in a fast-paced, client-focused environment.
Why Join Us?

? Be a part of a growing company with significant opportunities for professional and personal
growth.
? Work in a collaborative, entrepreneurial environment with a high degree of autonomy.

Who can apply:

Freshers looking for Internship with a full-time job opportunity.
Experienced candidates

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?30,767.27 per month

Benefits:

Paid sick time Provident Fund
Work Location: In person