Job Description

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1.) Ensure effective administration and implementation of HR strategies and policies.

• Ensure full compliance of records and reports with UN rules, regulations, and UNDP policies, procedures, and strategies; effective implementation of the internal controls; and proper functioning of the HR management system and practices.
• In consultation with the direct supervisor, support CO HR business processes mapping, and provide input to content elaboration and update of internal HR Standard Operating Procedures (SOPs) where needed in CO to supplement SOPs issued by GSSC/OHR.
• Provide information and guidance to personnel on the implementation of HR policies, corporate strategies, rules and regulations, HR business processes, and proper use of contractual modalities.
• Collect information on the risk management of Country Office HR activities and escalate to Supervisor to proactively manage and mitigate the risk.

2.) Implements HR Services for UNDP and for UNDP administered agencies focusing on achievement of the following results

• Implement recruitment processes in coordination with GSSC and locally with Hiring Managers that includes drafting job descriptions, providing input to job classification process, drafting vacancy announcements, screening candidates, participating in interview panels as per the actions delegated to the CO. In coordination with Hiring Managers, submit requests and appropriate documentation to GSSC for non-delegated actions.
• Assists with all stages of recruitment processes including review of draft job descriptions, vacancy announcements, compiling matrices, screening and longlist of applications, preparing documentation required for written test/interviews, facilitating interview panels and performing the function of Secretary in interview panels, conducting reference checks, verification of academic background information, and liaising with GSSC for offer issuance, contract formalities and hiring process.
• Facilitate creation and update of positions in ERP (or create positions if delegated) and association and update of positions to chart fields, in coordination with budget owners.
• Process timely contract management actions, in close coordination with supervisors and senior management.
• Coordinate and provide information on PATEO to be updated in Quantum, collecting information from vendor(s).
• Guide newly hired staff throughout their onboarding process to ensure a smooth and successful integration. This includes providing orientation on organizational policies and systems, providing technical assistance and ERP access, coordinating with relevant units for required access and documentation, and monitoring completion of all mandatory courses and induction activities to ensure full compliance and readiness for their roles.
• As the recruitment focal point, provide support and guidance to the hiring unit in preparing accurate and compliant Project Organograms. This includes reviewing proposed structures, validating position titles and reporting lines, ensuring alignment with the titles and job descriptions to maintain consistency across all recruitment and organizational planning documents.
• Facilitates the processing of personnel contracts; tracking of information related to positions, recruitment, benefits, and separations.
• Ensure that the Staff database is created for all new hires and updated regularly. This includes entering accurate personal, contractual, and position-related information at the time of onboarding, tracking any changes and coordinating with relevant units to verify data accuracy. Maintain the database as a reliable, up-to-date resource to support reporting, workforce planning, and HR compliance requirements.
• Ensure that all HR trackers (recruitment, hiring trackers, separation etc.) are regularly updated by recording progress at each stage of the recruitment cycle. Maintain accurate and timely information to support monitoring, reporting, and decision-making, and coordinate with GSSC, hiring units to ensure all data reflects the most current status.
• Provide guidance and pro-active support on the Leave Management, Performance Management etc.
• When needed support the Supervisor with the off-boarding process-including separation and exit clearance-by coordinating required documentation, ensuring timely submission of forms, facilitating communication with HR and relevant units, and tracking completion of all clearance steps to ensure a smooth and compliant separation process.
• Maintain a robust and well-organized filing system for HR records and documents. This includes ensuring that personnel files and HR files are complete, up to date, and stored in accordance with organizational policies on system on confidentiality and data protection. Regularly review and audit files to ensure accuracy, proper categorization, and ease of retrieval, enabling timely access to information for audits, reporting, and decision-making.

3) Supports knowledge building and knowledge sharing in the CO focusing on achievement of the following results

• Organization and participation in training for the operations/programme/ projects staff on HR issues.
• Provides support, information and follow up on learning opportunities and activities.
• Contribution to knowledge networks and communities of practice.
• Drafts and/or processes a variety of correspondence and other communications.
• Synthesis of lessons learnt and best practices in HR.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
4. Institutional Arrangement
Reporting To: Head of HR with day-to-day functional guidance from HR Analyst
Repotees to this position (if applicable): N/A
5. Competencies Core
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
People Management
N.A
Cross-Functional & Technical competencies (insert up to 7 competencies) Thematic Area Name Definition
HR Recruitment Design and Management Knowledge of, ability to design and manage end-to-end recruitment processes
Business Management Operations Management Ability to effectively plan, organize, and oversee the Organization's business processes in order to convert its assets into the best results in the most efficient manner. Knowledge of relevant concepts and mechanisms
Business Management Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making
HR Assessment and Selection Knowledge and ability to apply various candidate assessment and selection methodologies, tools and platforms; ability to effectively align them with specific recruitment needs
Business Development Knowledge Facilitation Ability to animate individuals and communities of contributors to participate and share, particularly externally
Minimum Qualifications of the Successful NPSA: Min. Education requirements

• Secondary education is required. OR
• A university degree (Bachelor's degree) in Human Resource, Business Administration or equivalent field will be given due consideration, but it is not a requirement.

Min. years of relevant work experience
Minimum of 6 years (with high school diploma) or 3 years (with bachelor's degree) of progressively responsibleHR and/or administrative experience at the national or international level is required.
Required skills

• Knowledge of web-based management systems such as ERP, share point etc.
• Proficiency in MS Office and HR systems for documentation, reporting, and tracking.

Desired skills in addition to the competencies covered in the Competencies section

• Experience in HR Services/HR Management: Knowledge of onboarding of staff, maintenance of HR documentation, provision of HR advisory services, Performance Management, experience in managing separation processes.
• Effective communication and coordination abilities for working with hiring units, staff, and HR teams.
• Excellent data management skills with accuracy in maintaining HR databases, trackers, and records with the ability to analyse HR data and recruitment trends, including use of dashboards (e.g., PowerBI).
• Experience of familiarity with interpretation and application of UN/UNDP policies, rules and regulations.
• Knowledge of workforce planning, staffing structures, and organogram development.
• Experience supporting training, onboarding orientation, or capacity-building activities.

Required Language(s)

• Fluency in English and Hindi is required.

Professional Certificates

• None

Equal opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Scam alert
UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

Skills Required