1. Knowledge of the HORECA sector
Among the competencies of a hotel HR manager, he/she must be deeply familiar with the HORECA
sector (Hotels, Restaurants and Cafeterias). This implies understanding the particularities of the
industry, such as high staff turnover, seasonality and the importance of customer service.
2. Communication skills
Effective communication is essential to managing a
team in a hotel. You must be able to clearly convey the company's expectations and policies, as well as
listen to employee concerns. Personnel selection
The recruitment process in the hotel industry is crucial. You must be an expert in identifying and hiring talent that fits the culture of your hotel and
has the necessary skills to provide excellent service. Recruitment is another of the key competencies of a hotel HR manager for success.
4. Planning and scheduling
Managing working hours and shift scheduling is a constant challenge in the hospitality industry. You
must be able to optimize schedules to ensure
adequate coverage and comply with labor regulations.
5. Performance
management
Evaluating and improving your team's performance
is critical. This involves setting clear objectives, providing constant feedback and offering development opportunities. It cannot be missing among the competencies of a hotel HR manager.
6. Implementation of digital tools
In the past, human resources management in hotels used to rely heavily on spreadsheets and manual
processes. However, with the evolution of technology, having a people management software like niikiis can revolutionize your operations. Find
out how it can help you and increase your skills as a hotel HR manager!
Job Types: Full-time, Permanent
Pay: From ?30,000.00 per month
Schedule:
Day shift
Morning shift
Education:
Master's (Preferred)
Experience:
Payroll: 5 years (Required)
HR: 5 years (Required)
License/Certification:
Professional in Human Resources (Required)
Work Location: In person
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