to join our BPO team in Bhopal. The ideal candidate will be responsible for handling end-to-end recruitment, onboarding, employee engagement, HR operations, and compliance activities in a fast-paced call center environment.
Manage bulk and lateral hiring for voice, non-voice, and support roles
Source candidates through job portals, social media, walk-ins, and referrals
Coordinate interviews, conduct initial screenings, and share shortlisted profiles
Maintain recruitment trackers and ensure timely closures
2. Onboarding & Joining Formalities
Organize new hire induction and documentation
Coordinate with training and operations teams for smooth onboarding
Ensure completeness of pre-joining and post-joining documentation
3. Employee Engagement & Communication
Assist in organizing employee engagement activities, floor events, R&R programs
Address employee concerns and escalate issues as required
Promote a positive and inclusive work culture
4. HR Operations & Compliance
Maintain employee records and update HRMS/database
Support attendance tracking, payroll inputs, and shift roster management
Ensure compliance with labor laws (PF, ESI, Shop & Establishment Act, etc.)
Coordinate with compliance and audit teams as needed
5. Exit Formalities
Manage resignations, clearance, and full & final settlements
Conduct exit interviews and provide insights on attrition trends
Requirements:
Graduate in HR, Business Administration, or related field
1-3 years of experience in HR, preferably in the BPO industry
Familiarity with BPO hiring and night shift operations
Good knowledge of labor laws and HR best practices
Proficient in MS Office (Excel, Word, PowerPoint) and HR tools
Excellent communication and interpersonal skills
Ability to multitask and handle pressure in a high-volume hiring environment
Additional Details:
Working Days:
6 days/week (Rotational or Fixed off)
Working Hours:
Rotational shifts (as per BPO operations)
Salary:
As per industry standards
Benefits:
PF, ESI, Incentives, Employee Engagement Programs, Career Growth
How to Apply:
Send your resume and cover letter to Ruchi Rajput on Her WhatsApp Mobile No. :- 9109422824 or Mail on :- ruchi.rajput@magnumgroup.co.in
Send your resume and cover letter to Rishabh Sen on my WhatsApp Mobile No. :- 8871542238 or Mail on :- rishabh.sen@magnumgroup.co.in
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
Paid sick time
Schedule:
Rotational shift
Supplemental Pay:
Performance bonus
Language:
English (Required)
Work Location: In person
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