Job Description

#

:

Training data updating and maintaining records of all reports. Daily Online Review Management Report Generation. Maintaining ORM Dashboard (targets given vs targets achieved and forwarding in the Training group. ORM negative feedback root cause analysis with the help of Training Head.


Induction & Orientation:

Responsible for conducting Induction and orientation of New Joiners. Responsible for conducting Refresher Induction session of existing employees. Keeping records of all inductions conducted.

Audits:

Daily Grooming Audit Daily Departmental Briefing Audit Compilation of Audit Reports. Conducting SOP knowledge test of the employees with help of training head. Preparing different training reports with Training Head for Operational Departments like Front Office, F & B Service, F & B Production, Housekeeping etc..

Town-hall

Preparing Data for Townhall with the help of Training Executive and Training Head Conducting Townhall Meeting with the Core Committee & Executive Core Committee. Coordinating with the concerned Department. Birthday Celebration of HOD's Conducting Employee Engagement Activities Liasioning with Hospitality Colleges for Industrial Training Exposure. Making Training Placements for the Industrial trainees according to the departmental requirement.
#

Job Expectations:

1. Must be proficient in MS office and MIS.

2. Should have positive attitude, execellent communication and people skills. Strong analytical and interpersonal skills.

3. Committed to delivering a high level of customer service, both internally and externally.

4. Flexibility to respond to a range of different work situations, excellent grooming standards, ability to work under pressure and ability to work on their own or in teams.


#

Minimum Qualification:

Bachelors Degree in Hotel Management
#

Minimum Job Experience:

Freshers or OJT in hospitality industry
#

Reporting to:

Director- HR
#

Travel:

N/A