Job Description

:
1. Must be proficient in MS Office and MIS.
2. Should have a positive attitude, good communication, and people skills. Strong analytical and interpersonal skills.
3. Committed to delivering a high level of customer service, both internally and externally.
4. Flexibility to respond to a range of different work situations, excellent grooming standards, ability to work under pressure, and ability to work on their own or in teams.
Job Expectations:

• Training data updating and maintaining records of all reports.
• Daily Online Review Management Report Generation.
• Maintaining ORM Dashboard (targets given vs targets achieved and forwarding to the Training group.
• ORM negative feedback root cause analysis with the help of the Training Head.

Induction & Orientation:

• Responsible for conducting Induction and orientation of New Joiners.
• Responsible for conducting the Refresher Induction session of existing employees.
• Keeping records of all inductions conducted.

Audits:

• Daily Grooming Audit
• Daily Departmental Briefing Audit
• Compilation of Audit Reports.
• Conducting SOP knowledge test of the employees with help of training head.
• Preparing different training reports with Training Head for Operational Departments.

Town-hall

• Preparing Data for Townhall with the help of the Training Executive and the Training Head
• Conducting Townhall Meeting with the Core Committee & Executive Core Committee.
• Coordinating with the concerned Department.
• Birthday Celebration of HODs
• Conducting Employee Engagement Activities
• Liaising with Hospitality Colleges for Industrial Training Exposure.
• Making Training Placements for the Industrial trainees according to the departmental requirements.

Minimum Qualification: Bachelor's degree/MBA/PGDM - HR
Minimum Job Experience: Fresher or 1- 2 years experience
Reporting to: HR Head
Travel: N/A

Skills Required