Job Description

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Primary Purpose
Assists Training Head to drive company values and philosophy and ensures all training and development activities are implemented and all departments are achieving their training objectives.
Major accountabilities of the position (4-6 major accountabilities)
1. Must be proficient in MS office and MIS.
2. Should have positive attitude, good communication and people skills. Strong analytical and interpersonal skills.
3. Committed to delivering a high level of customer service, both internally and externally.
4. Flexibility to respond to a range of different work situations, excellent grooming standards, ability to work under pressure and ability to work on their own or in teams.
Duties and Responsibilities

• Training data updating and maintaining records of all reports.
• Daily Online Review Management Report Generation.
• Maintaining ORM Dashboard (targets given vs targets achieved and forwarding in the Training group.
• ORM negative feedback root cause analysis with the help of Training Head.

Induction & Orientation:

• Responsible for conducting Induction and orientation of New Joiners.
• Responsible for conducting Refresher Induction session of existing employees.
• Keeping records of all inductions conducted.

Audits:

• Daily Grooming Audit
• Daily Departmental Briefing Audit
• Compilation of Audit Reports.
• Conducting SOP knowledge test of the employees with help of training head.
• Preparing different training reports with Training Head for Operational Departments.

Town-hall

• Preparing Data for Townhall with the help of Training Executive and Training Head
• Conducting Townhall Meeting with the Core Committee & Executive Core Committee.
• Coordinating with the concerned Department.
• Birthday Celebration of HOD's
• Conducting Employee Engagement Activities
• Liasioning with Hospitality Colleges for Industrial Training Exposure.
• Making Training Placements for the Industrial trainees according to the departmental requirement.

Minimum Qualification: Bachelor's degree in Hospitality Management, Training & Development, or a related field
Minimum Job Experience: Minimum 01 years of experience in L&D or in Operational Departments
Reporting to: Director HR
Travel: N/A

Skills Required