Job Description

Summary:

We are looking for a HubSpot Administrator who can own, optimise, and scale our HubSpot ecosystem across Sales, Marketing, and Service. This role requires strong analytical thinking, deep curiosity, and hands-on HubSpot expertise. The ideal candidate understands systems, data flows, and process improvement while navigating ambiguity with confidence.

Responsibilities:

HubSpot System Administration

Manage HubSpot across Sales, Marketing, and Service Hubs Create and maintain custom objects, custom properties, associations Build advanced workflows including multi-object logic, branching, if/then statements Create dashboards and custom reports Manage data imports, deduplication, bulk updates and data hygiene Support integrations through APIs or tools like Zapier, Make, native connectors

Process Design & Optimization

Design and re-engineer business processes Map current-state workflows and identify inefficiencies Develop process documentation and repeatable playbooks Apply change management principles Balance process rigor with operational flexibility

Critical Thinking & Analysis

Diagnose root causes instead of treating symptoms Identify patterns, anomalies, and insights from CRM data Question assumptions and validate hypotheses Prioritise competing demands using structured frameworks

Cross-Functional Collaboration

Translate business needs into technical requirements and vice versa Present recommendations and insights to leadership Support sales teams across different deal cycles and models Work with RevOps, Sales Ops, and Marketing Ops

Learning & Continuous Improvement

Stay updated with HubSpot releases and best practices Ask strategic questions and explore "why" behind requirements Proactively suggest improvements beyond assigned tasks Iterate quickly based on outcomes

Skills & Qualifications:

Undergraduate degree in Engineering, Science, or equivalent discipline demonstrating analytical rigor Intellectual Foundation Strong intellectual curiosity Systems-thinking mindset Comfort with ambiguity and incomplete information Critical Thinking & Analytical Skills Strong analytical and problem-solving abilities Ability to diagnose root causes Data-driven decision-making Critical evaluation and hypothesis testing Prioritisation capabilities

Process Skills

:

Experience in process design or re-engineering 5+ years hands-on HubSpot admin experience Workflow mapping skills Documentation and playbook creation Change management understanding Ability to balance structure and flexibility Technical Skills - HubSpot Custom objects and properties Advanced workflow building Custom reporting and dashboards Strong understanding of HubSpot's data architecture Data imports, clean-up, deduplication API familiarity or integration experience

Preferred Skills:

B2B sales or services experience Understanding of sales motions Experience in RevOps, SalesOps, or MarketingOps HubSpot certifications (Admin, RevOps, Advanced Implementation) Advanced Excel for data manipulation Basic understanding of APIs & data synchronisation Strong communication and presentation skills

Behavioural Competencies & Mindset

Systems-Thinking Mapping interconnected processes Anticipating downstream impacts Designing scalable solutions Understanding feedback loops Critical Thinking Challenging requirements Trade-off analysis Identifying failure modes and edge cases Iterating based on learnings Intellectual Curiosity Self-directed learning Keeping up with HubSpot developments Asking clarifying business questions Suggesting proactive improvements Process Orientation Documenting processes others can follow Building systematic approaches Measuring process performance Continuous improvement mindset
Job Type: Full-time

Pay: From ?1,500,000.00 per year

Benefits:

Health insurance Provident Fund Work from home
Application Question(s):

How many years of experience do you hold in hands-on HubSpot admin?
Experience:

* RevOps, SalesOps, or MarketingOps: 3 years (Preferred)