Hub Services Development Manager

Year    Hyderabad, Telangana - Secunderabad, Telangana, India

Job Description


Location: Budapest 60% Remote working Job type: Permanent, Full time About the job Our Team: This position \'Hub Services Development Manager\' is part of Sanofi Business Services (SBS), within Portfolio, Program & Project management organization and reporting to Strategic PMO. Portfolio, Program & Project management is the team managing Sanofi and SBS projects to deliver the strategic roadmap both now and for the future. The role will provide project leadership of end-to-end process transformation and will provide subject matter expertise and industry best practices related to transformation within the Shared Services industry. This role is focused on initiatives of high complexity, that can span transversally across end to end process areas and regions, in an environment with a high degree of interdependent changes and advanced technologies. Main responsibilities: Manage new business integrations into our Sanofi Shared Services Center / BPO from assessment to transition readiness Conduct one-on-one interviews, surveys, focus groups, workshops, to articulate change vision and objectives, understand stakeholder needs and issues, and gather input for assessments Assess the maturity of the business processes: core model and ownership, target operating model, level of documentation Consult, advise and evaluate business processes opportunities to bring into service model/offshore Develop & drive project plan(s) at the right level, identifying sequence of activities, durations, dependencies, milestones, deliverables, resources, etc. Ensure project methodology, operational policies and processes are consistently applied and adhered to (e.g. legal, regulatory, quality, internal control, etc.) Support the design and the documentation of business processes (core model) Provide methods, templates, tools to ensure business case value realization Prioritize, challenge, and resolve issues and proactively identify/manage project risks (e.g. Risk Assessments) Communicate and interact with all levels of management, be able to manage multiple projects and priorities across the team, and be a \'hands on\' contributor to prioritize and organize effectively to make decisions and solve problems Effectively plan for, secure, and lead internal & external resources, providing direction, guidance, and oversight of project team resources. Forecast and track project financials (costs/benefits), securing funds and/or contracts as necessary About you Experience: 6+ years\' experience in global business transformation process assessment, within consulting company and/or BPO. Proven experience in shared services environment Experience in Transition to Shared Services projects, Target Operating Model definition including core model design and activity split. Operational experience with processes is a plus Proven track record of project oversight Soft skills: Excellent stakeholder management skills Excellent written and oral communication & inter-personal skills Self-starter, initiative-taker, and ability to work independently under pressure and deliver high level of customer service. Exceptional multi-tasker, able to establish priorities and timelines Ability to lead and motivate project teams, team members with indirect reporting relationships across multiple geographies Efficient analytical skills attention to detail Adaptability to work in ambiguous, constantly changing situations, including flexibility in working hours to accommodate working with different regions/geographies Ability to develop high-quality presentations Technical skills: Programs, Project and/or Change Management certification (e.g. MSP, PMP, Prosci) is a plus Knowledge of LEAN/Six Sigma/Continuous Improvement (CI) methodologies - Certifications in these areas a plus Education: Bachelor\'s degree (or equivalent) in a business or project management related field Languages: Fluent in English (C1) When joining our team, you will experience: An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team An attractive, market-oriented salary and cafeteria benefits Flexible home office policy, with a possibility to work up to 60% of time from home / where you can easily schedule your office days Work from an \'Office of the Year 2020\' finalist office Collective life and accident insurance Yearly medical check-up An individual and well-structured introduction and training of new employees and we will dedicate a Buddy for you to better navigate in your first weeks Your own career path within Sanofi. Your professional and personal development will be supported purposefully Join a great community & special events (Monthly Board Game Nights, Summer Events, Well-Being Lectures & Sport Clubs) Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn\'t happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let\'s be those people. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our and check out our Diversity Equity and Inclusion actions at ! At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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Job Detail

  • Job Id
    JD3039960
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hyderabad, Telangana - Secunderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year