Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager, Human Resources Analytics & Administration (HRAA)
As a Manager in the Human Resources Analytics & Administration (HRAA) team, you will independently lead the development, and delivery of comprehensive HR reporting and analytics solutions. This role requires strong ownership of HR data governance, ensuring data accuracy, security, and compliance. You will collaborate closely with cross-functional stakeholders to translate complex data into actionable insights that drive strategic workforce decisions. As an individual contributor, you will manage multiple projects end-to-end, providing thought leadership and fostering a data-driven culture across the organization.
Responsibilities
1. Reporting & Data Management:

• Design and deliver complex reports and dashboards using tools like Microsoft Excel, Tableau, UKG BI, Workday, etc.
• Manage monthly reporting cycles, trend analysis, and historical data consolidation.
• Conduct data validation, cleansing, and troubleshooting to ensure reporting accuracy.
• Own the integrity and lifecycle of HR datasets across various platforms.
• Drive automation and enhancements in data reporting workflows.

2. Compliance & Audit Support:

• Support internal audit and compliance activities through accurate, audit-ready reporting.
• Maintain consistent documentation and version control for key reporting outputs.
• Lead preparation of reports related to compensation, workforce structure, and legal compliance.
• Ensure adherence to internal policies, controls, and data governance standards.
• Collaborate with legal, finance, and compliance teams as required.

3. Operational Ownership:

• Serve as a subject matter expert (SME) for HR reporting and analytics processes.
• Manage multiple concurrent reporting priorities while ensuring quality and timeliness.
• Maintain structured processes for handling data corrections and exception scenarios.
• Deliver process documentation, standard operating procedures (SOPs), and training materials as needed.
• Support reporting platform optimization and data integration initiatives.
• Adherence to agreed service level agreement and key performance indicators.

4. Stakeholder Management & Collaboration:

• Act as the primary liaison for HR reporting with business leaders, Human Resource Business Professional's (HRBPs), IT, and analytics teams.
• Understand stakeholder requirements and translate them into actionable reporting solutions.
• Facilitate recurring reporting reviews and data insight sessions.
• Build strong partnerships with internal teams to improve data quality and reporting outcomes.
• Proactively manage feedback loops and continuous improvement initiatives.

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Qualifications we seek in you!
Minimum Qualifications

• Bachelor's degree in HR, Business Analytics or related field (MBA preferred).
• Good years of experience in HR analytics, reporting, or business intelligence.
• Proficiency in Microsoft Excel, Tableau, etc.
• Familiarity with audit, compliance, or compensation reporting.
• Proven ability to manage stakeholders independently and deliver high-impact reports.
• Willingness to work full-time onsite in a client-aligned shift.

Preferred Qualifications/ Skills

• Experience with HR systems (e.g., UKG, Workday).
• Experience in ticketing tools like ServiceNow, Zendesk, etc.
• Certifications in Tableau, or Excel
• Ability to work independently in a fast-paced, matrixed environment.
• Excellent communication and analytical thinking skills.

Why join Genpact?

• Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required