Job Description

Key Responsibilities: Lead a team of Assistant Managers and their respective implementation teams, providing direction, mentorship, and performance feedback. Build a high-performing culture focused on collaboration, accountability, and continuous improvement. Foster professional development and growth opportunities for team members. Manage the execution of multiple payroll implementation projects, ensuring timely delivery, adherence to scope, and budget compliance. Ensure standardization and consistency in implementation methodologies across teams. Drive root cause analysis and resolution of project issues, risks, and escalations. Act as a senior point of contact for key clients during the implementation phase, ensuring satisfaction and alignment with client expectations. Guide clients through the payroll transition process, providing best practices and strategic input. Monitor project KPIs and SLAs, implementing corrective actions when necessary to improve performance. Collaborate with internal stakeholders (Product, Compliance, Support, etc.) to optimize workflows and ensure readiness for client handovers post-implementation. Contribute to process automation, documentation, and continuous improvement initiatives. Participate in capacity planning, forecasting, and resource allocation to support the teams objectives. Support the development of long-term implementation strategies aligned with business goals. LI-DNI
Qualifications and eligibility: Bachelors degree in Business, HR, Finance, or related field (Masters preferred). 15+ years of payroll implementation experience or relevant experience, with at least 5-6 years in a people management role is preferred. Strong understanding of payroll systems, compliance requirements, and configuration processes. Proven ability to manage cross-functional teams and complex projects simultaneously. Exceptional communication, stakeholder management, and problem-solving skills. PMP or other project management certifications are a plus.

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.