LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We've grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.
While we're proud of our heritage, it's who we are today that really matters, because that's what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.
What do we do?
We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, from food, beverage and hospitality to automotive, aerospace and transportation.
From independent third-party auditing, certification and training; to consultancy services; to real- time assurance technology; to data-driven supply chain transformation, our innovative end-to- end solutions help our clients shape their own future, rather than letting it shape them.
The next chapter for LRQA:
The future of assurance is exciting and rapidly changing. New challenges and opportunities are arising all the time. We're adapting to these challenges by expanding our portfolio of services and aiming to become the leading digitally enabled assurance provider.
With solid expertise and heritage in our sector, coupled with well-timed accelerated investment and a leadership team that is fully committed to delivering our vision, LRQA's next chapter is set to be an exciting, transformational period of growth. We're well placed to build on everything we've done and further our ambitions for the future. At such an exciting time key talent is critical, and this role is a great opportunity to be part of our next chapter.
Role Purpose:
The purpose of this role is to be an integral part of the People Team's change agenda through: Defining and refining requirements for all aspects of a change (including systems and processes), to
ensure accurate execution and embedding of the change within the People Team and wider organisation. Being the conduit IT for the maintenance and improvement of the People Systems. The role will be
involved in change related activity, day to day system maintenance and updates
Key Responsibilities:
Business Analysis:
working with stakeholders to define and refine the requirements to make a change
successful. This includes the system and process changes, along with business readiness and service
introduction.
System Maintenance:
maintain and update the People system through supporting regular releases with
developing test scripts and testing . Triage, assign, and monitor the progress of tickets through governance
mechanisms and check-ins with the IT team.
Translating Business Objectives:
Collaborate with IT and the People team to enable appropriate and
practicable People system solutions to resolve business issues. Translating business objectives into technical
requirements, ensuring the system aligns with organizational needs.
Process Improvements:
Identify process-related improvements or policy changes to enhance system
efficiency and optimize user experience.
Software Implementation/ Improvements:
The People Systems Analyst works with: IT to support software implementation projects, integrating new modules or point solutions into the People software landscape.
The Global Head of People Enablement, wider People team and IT to prioritise change activity within the People systems,
A project team, acting as an SME in larger transformational projects.
The People team to support the introduction of new People services through service introduction
Colleagues to support training and engagement to ensure our key stakeholders are fully utilising the system
Support the creation of system related 'how to guides' and knowledge management articles.
Technical / Professional Qualifications / Requirements:
Working knowledge of HR / People technology platforms. Knowledge of SAP SuccessFactors would be advantageous
Support a culture of collaboration, teamwork, and continuous learning across the organisation
Proven delivery record in a HR IS or IT Related project
Learning agility to take on new tasks and activities quickly and accurately
Attention to detail and diligence when completing activities
Has a growth mindset with the ability to successfully navigate complexity and understand what it takes to be successful in different contexts.
Culturally sensitive, high integrity and values diversity.
An understanding and previous track record of working in an Agile environment
Excellent communication skills, able to engage with all organizational levels
Highest commitment to data confidentiality
Ability to manage multiple projects in a dynamic environment.
Proficiency in Microsoft Suite and familiarity with project and service management tools
Hands on Knowledge of SQL Reporting would be favourable
Diversity and Inclusion at LRQA:
We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.
Together our employees make our communities better and we want you to be part of our diverse team!
LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).
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