Job Description

Role Objective:

The HRBP will act as the strategic partner to business leaders and operations teams in a fast-paced hyperlocal quick commerce environment. The role focuses on driving people strategy, workforce effectiveness, and employee engagement across store, warehouse, and delivery operations.

Key Responsibilities

Strategic Partnership:

Collaborate with business leaders to align HR strategy with quick commerce business goals. Provide insights on workforce planning, talent management, and organizational design.

Employee Lifecycle Management:

Oversee end-to-end HR operations including onboarding, attendance, performance management, and exit processes. Drive employee engagement initiatives tailored to frontline and operations staff.

Talent Acquisition & Development:

Partner with recruitment teams to ensure timely hiring for critical roles (delivery, warehouse, store managers). Identify skill gaps and implement training programs to enhance workforce productivity.

Employee Relations & Compliance:

Act as the first point of contact for employee grievances and resolve conflicts effectively. Ensure compliance with labor laws, statutory requirements, and company policies.

Operational Support:

Conduct site visits to warehouses, dark stores, and delivery hubs to understand ground-level challenges. Support managers in handling absenteeism, attrition, and workforce discipline.

Data & Analytics:

Use HR metrics (attrition, attendance, productivity) to provide actionable insights. Present reports to leadership on workforce trends and recommend interventions.

Key Skills & Competencies

Strong communication and interpersonal skills to engage with diverse workforce. Analytical mindset with ability to interpret HR data and drive decisions. Problem-solving and conflict resolution abilities. Ability to thrive in a fast-paced, high-pressure environment. Knowledge of labor laws and compliance requirements in quick commerce/retail.

Qualifications & Experience

Graduation 3-8 years of HRBP/HR Generalist experience, preferably in quick commerce, e-commerce, retail, or logistics. Experience managing large frontline workforce (delivery executives, warehouse staff).

Why Join Us?

Be part of a rapidly growing hyperlocal quick commerce business revolutionizing last-mile delivery. Opportunity to shape HR practices in a dynamic, people-intensive environment. Work closely with leadership to drive impact at scale.
Job Type: Full-time

Pay: From ?25,000.00 per month

Work Location: In person