Job Description

VGL India


Jaipur, Rajasthan


[email protected]


Posted : 1 day ago

About VGL Group

Vaibhav Global Limited (VGL) is a leading

electronic retailer of jewelry and lifestyle products

. In FY 2023-24, VGL reported a

turnover of ~$365 million

and employs

4,000+ people globally

, with

3,000+

based in Jaipur, India.

Multi-Channel Presence

VGL reaches a broad audience through its

TV, e-commerce, and digital retail platforms

:

Shop LC (USA)

-

Live broadcasts to 60M+ homes

with a strong e-commerce presence.

TJC, UK

-

Reaches 27M+ homes

through TV and digital platforms.

Shop LC Germany

-

Broadcasts to 40M+ homes

, expanding VGL's European market presence.

Ideal World (UK)

- Acquired in

2023

, a leading UK

teleshopping & digital sales platform

.

Mindful Souls

- Acquired in

2023

, a fast-growing

subscription-based e-commerce brand

focused on spiritual and wellness products.

Social Impact & ESG Initiatives

Your Purchase Feeds...

- VGL's flagship

one-for-one meal program

has provided

99M+ meals

to schoolchildren in India, the US, and the UK.

Employee Volunteering

- Encourages employees to

donate two hours monthly

for charitable activities.

Sustainability Commitment

- Focused on

renewable energy, waste reduction, and green initiatives

.

IGBC Award Winner

- Recognized for excellence in

green built environments

at its Jaipur SEZ unit. Assigned a

'Combined ESG Rating 72 (Strong)'

from ICRA ESG Ratings Limited

Talent & Culture

Humanocracy & Micro-Enterprises

- VGL fosters a

decentralized, empowered work culture

, enabling

small, agile teams

to drive innovation and ownership.

Talent Density & Meritocracy

- Prioritizing

high-performance teams, rewarding talent, and a culture of excellence

.

GPTW Certified

- Recognized as a

Great Place to Work

across India, the US, the UK, and China.

Recognition & Achievements

Top Exporter Award

- Honored by GJEPC for being

India's largest exporter of silver and colored gemstones

.

Operational Excellence

- A strong track record in

value-driven retail and customer-centric growth

.

We are hiring HRBP who will Act as a strategic partner to Call Center leadership to enhance workforce capability, performance, and engagement. Responsible for driving HR initiatives that support a high-productivity and employee-centric environment.

Key Responsibilities:

Support hiring and workforce planning for call center roles Drive performance cycles and enable continuous feedback Facilitate structured career growth and internal mobility Identify development needs and enable training programs Recognize and groom high-potential employees Resolve employee issues fairly and promptly Lead engagement activities to strengthen culture and retention

Requirement-

Proven HR Business Partner experience in high-volume or operations environments (Call Center preferred) Strong stakeholder management and employee relations skills Hands-on exposure to performance management, engagement, and talent development Ability to drive initiatives independently and collaboratively

Job Overview

Compensation

? 8 LPA - 10 LPA Yearly

Level

senior

Location

Jaipur, Rajasthan

Experience

5+ Years

Qualification

Bachelors/Masters Degree

Work Mode:

Onsite

Job Type:

Fulltime