Job Description

JOB DESCRIPTION

SECTION I: BASIC INFORMATION ON THE ROLE

Position Name

HR Tech Lead

Function

Human Resources & IT

Line of Business

Corporate

Grade

D2

Reporting to

Functionally

Administratively

CTO


CTO

Roles Reporting into

No. of employees

Role Description

SECTION II: JOB SUMMARY

The Darwin Box HRMS Platform Owner will take

end-to-end ownership

of the Darwin Box system, acting as the single point of accountability for platform stability, adoption, governance, and continuous improvement. The role will be

anchored within IT

while working very closely with the HR team on day-to-day operations and long-term HR technology needs.
This position plays a critical role in ensuring that Darwin Box effectively supports HR processes across the employee lifecycle and scales with evolving business requirements.

SECTION III: DO - KEY ACTIVITIES AND RESPONSIBILITIES OF THE ROLE

Perspective

Responsibility

Platform Ownership & Administration

Own Darwin Box as an enterprise HRMS platform and manage it end to end

Configure and maintain system modules, workflows, approval hierarchies, roles, and access controls

Ensure optimal system performance, stability, security, and availability

Continuously identify and implement system improvements to enhance usability and efficiency

HR Process Enablement & Adoption

Partner closely with HR teams to support daily HR operations on Darwin Box

Drive effective adoption of Darwin Box across HR processes by:

Leveraging existing platform capabilities Exploring and enabling additional features and modules within the product Ensure system configurations align with HR policies, processes, and compliance needs

Act as a trusted advisor to HR on best practices for using Darwin Box

Vendor & Stakeholder Management

Serve as the primary liaison with the DarwinBox vendor for:

System enhancements and feature requests Issue resolution and defect management Version upgrades and patch releases Product roadmap discussions and alignment Coordinate testing, deployment, and communication for system changes and upgrades

Change Management, Governance & Compliance

Manage change requests, impact analysis, and deployment of new configurations or features

Maintain comprehensive system documentation, SOPs, and configuration records

Ensure high standards of data accuracy, integrity, and consistency

Support audit requirements by ensuring system controls, logs, and documentation are in place

Ensure compliance with internal policies and external regulatory requirements

Reporting, Analytics & Integrations

Support HR and management reporting, dashboards, and analytics requirements Manage standard and custom reports within DarwinBox Support and coordinate integrations between DarwinBox and other enterprise systems (e.g., payroll, finance, ERP, BI tools) Work with internal IT and external vendors to ensure seamless data flow and integration reliability

Cross-Functional Collaboration

Act as a bridge between HR and IT to ensure alignment on priorities, timelines, and system usage

Work with business users to understand requirements, resolve issues, and deliver system enhancements

Ensure the platform remains scalable, well-governed, and future-ready as the organization grows

SECTION IV: DELIVER - KEY OUTPUTS / RESULTS FROM THE ROLE

Key Performance Indicators (KPI) What are the measurable indicators for the role?

Measurable Deliverables

Ownership mindset and accountability

Strong stakeholder and vendor management skills

Process orientation with attention to detail

Ability to translate business/HR requirements into system solutions

Problem-solving and continuous improvement mind set

SECTION V: DISPLAY - KNOWLEDGE & SKILLS

In this section, please mention the qualification, technical skills and capabilities which are essential to execute the role. It may be a reflection of your own qualification and skills

Qualification and technical skills required to execute the role. Please mention any functional knowledge. E.g. PhD in xyz

Qualifications

Bachelor's Degree: A degree in Human Resources, Information Technology (IT), Computer Science, Business Administration, or a related field is required.
Advanced Degree (Often Preferred): An MBA with a concentration in HR Technology, or a Master's in Information Systems or HR, is highly valued for this senior-level role.

Technical Skills

SAP / HRMIS know-how is a must
Excellent PC skills with high proficiency in MS office, especially Excel

Experience levels required to execute this role

E.g. 2-4 yrs of experience as a salesman in ABC market

Specific Experience

5 -7 years hands on experience Darwin Box

Over all Experience

5- 7 years

Behavioral skills / competencies required for the role. E.g. Attention to detail

Behavioral Skills

Strong understanding of HR processes across the employee lifecycle (hire to retire)

Experience in system configuration, workflow management, and access control design

Exposure to change management, audits, and compliance in enterprise systems

Ability to work directly with business users and take complete ownership of the platform

Strong coordination, documentation, and communication skills

SECTION V: KEY INTERACTIONS

Mention names of the roles which are not in your department with whom this role interacts

Key Interaction - Internal

Nature or purpose of interaction

Departmental Heads

Leadership members

Employees



To understand the business needs

Upward reporting and take guidance & approval on compensation design

Answering queries related to salary and benefits processing





GM-HR & President-HR



To review progress on the activities and the initiatives

Job Snapshot

Updated Date
29-01-2026
Job ID
Job_SPML_0505
Department
MANAGEMENT TEAM
Location
CORPORATE OFFICE, Kolkata, West Bengal, India
Experience
5 - 8 Years
Employee Type
REGULAR
Employee Sub Type
REGULAR PROBATION
Salary Range
INR 1000000 - 1600000 (Annual)